Cookie Policy

What Are Cookies?

Cookies are small text files that are stored on your device (computer, smartphone, or tablet) when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.

This Cookie Policy explains how RigheKnave Solar ("we", "our", or "us") uses cookies and similar technologies on our website. It should be read alongside our Privacy Policy.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for our website to function properly and cannot be disabled in our systems. They are usually only set in response to actions made by you, such as setting your privacy preferences, logging in, or filling in forms.

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This data helps us improve our website's performance and user experience.

Functional Cookies

These cookies enable enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages.

Marketing Cookies

These cookies are used to deliver relevant advertisements and to track the effectiveness of our advertising campaigns. They help us show you content that is most relevant to your interests.

How We Use Cookies

Website Functionality

• Remembering your cookie preferences and settings
• Maintaining your session while you browse our site
• Protecting against security threats and malicious activity
• Enabling core website features and functionality

Performance and Analytics

• Measuring website traffic and popular content
• Understanding user behaviour and preferences
• Identifying technical issues and site improvements
• Optimising website performance and loading speeds

Personalisation

• Customising content based on your interests
• Remembering your preferences and settings
• Providing relevant service recommendations
• Improving your overall user experience

Marketing and Advertising

• Delivering targeted advertisements
• Measuring advertising campaign effectiveness
• Preventing repeated display of the same ads
• Building profiles for future marketing activities

Third-Party Cookies

Some cookies on our website are set by third-party services that appear on our pages. We have no control over these cookies, and they are subject to the respective privacy policies of these external services.

Google Analytics

• Purpose: Website analytics and performance measurement
• Data Processing: Google Ireland Limited
• Privacy Policy: policies.google.com/privacy
• Opt-out: Google Analytics Opt-out Browser Add-on

Social Media Platforms

• Facebook: Social sharing and advertising pixels
• Twitter: Social sharing functionality
• LinkedIn: Professional networking and sharing
• Instagram: Visual content sharing

Other Third-Party Services

• Font Awesome: Icon delivery and display
• CDN Services: Content delivery and performance
• Payment Processors: Secure payment handling
• Customer Support: Live chat and support tools

Managing Your Cookie Preferences

Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner that allows you to:

• Accept All: Allow all cookies including marketing cookies
• Necessary Only: Only essential cookies required for website function
• Custom Settings: Choose specific cookie categories

Changing Your Preferences

You can change your cookie preferences at any time by:

• Clicking the "Cookie Settings" link in our website footer
• Using your browser's cookie management settings
• Contacting us directly at [email protected]

Browser Cookie Settings

Most web browsers allow you to control cookies through their settings. However, please note that disabling certain cookies may affect the functionality of our website.

Google Chrome

1. Click the three dots menu → Settings → Privacy and security → Cookies and other site data
2. Choose your preferred cookie settings
3. Manage exceptions for specific sites

Mozilla Firefox

1. Click the menu button → Options → Privacy & Security
2. Under "Cookies and Site Data", choose your settings
3. Click "Manage Data" to control specific sites

Safari

1. Safari menu → Preferences → Privacy
2. Choose your cookie and website data settings
3. Click "Manage Website Data" for specific controls

Microsoft Edge

1. Click the three dots menu → Settings → Site permissions → Cookies and site data
2. Choose your preferred settings
3. Manage specific site permissions

Mobile Device Settings

iOS (Safari)

1. Settings → Safari → Privacy & Security
2. Toggle "Block All Cookies" as desired
3. Choose "Prevent Cross-Site Tracking" for enhanced privacy

Android (Chrome)

1. Chrome app → Three dots menu → Settings → Site settings → Cookies
2. Toggle cookies on or off
3. Manage exceptions for specific sites

Cookie Retention

Different cookies have different lifespans:

Session Cookies

• Deleted when you close your browser
• Used for essential website functionality
• Cannot be used to track you between visits

Persistent Cookies

• Remain on your device for a set period
• Duration varies from 24 hours to 2 years
• Can be manually deleted at any time
• Automatically expire after their set lifespan

Cookie Cleanup

We regularly review and clean up unused cookies to minimise data collection and storage.

Data Protection and Security

Data Minimisation

• We only collect cookie data necessary for stated purposes
• Cookie data is anonymised where possible
• We regularly review and delete unnecessary data
• Strict access controls are in place for cookie data

Security Measures

• Secure transmission of cookie data
• Encryption of sensitive cookie information
• Regular security audits and updates
• Compliance with data protection regulations

Your Rights

Under UK GDPR, you have rights regarding cookie data:

• Right to access your cookie data
• Right to delete your cookie data
• Right to object to certain cookie processing
• Right to withdraw consent for marketing cookies

Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you through our website or email if changes are significant
• Request renewed consent for new cookie types if required
• Provide clear information about what has changed

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.

Contact Us

If you have questions about this Cookie Policy or our use of cookies, please contact us:

For complaints about our use of cookies, you can also contact the Information Commissioner's Office (ICO):

Website: ico.org.uk
Phone: 0303 123 1113